Customer Service Hours - Best Time to Contact Our Team for Help Follow Our Customer Service Department is open Holiday Hours Mon–Fri, 6am - 6pm & Sat 8am - 5pm PT. Related articles How to reach us! Can I change my order once it has been submitted? How can I track my package? How do I unsubscribe from the prAna catalog? Finding prAna Near You Comments 0 comments Article is closed for comments.