How to reach us!

PHONE: [phone]  Call during these hours for best customer service.

Holiday Schedule Mon-Fri, 6am - 6pm, Saturdays, 8am - 5pm PST* 

Live Chat:Here

EMAIL: [e-mail]

(Please allow our customer service team up to 24 business hours to respond to your inquiry)

RETURNS: Attn: prAna returns
                 6950 N. Leadbetter Road
                 Portland, OR 97203

MAIL:       prAna customer service
                3209 Lionshead Ave.
                Carlsbad, CA 92010

*Call during these hours for the best customer service. When you call outside these normal hours of operation, you will be speaking with our after-hours Order Entry Specialist. If you have a unique request or question please call us during these regular customer service hours.