prAna Retail Store Returns & Exchanges
- Find a prAna retail store nearest you by using the store locator.
- Returns and exchanges can ONLY be made at prAna retail stores or through prAna.com, not through a 3rd party prAna dealer or at a Columbia Employee store.
- Bring in your product with the packing slip included in the package. Without a receipt, refunds are made in the form of a prAna merchandise credit at the last price sold.
- Refunds will be refunded to the original form of payment with proof of purchase from prAna.com.
- prAna retail stores cannot process returns or exchanges for purchases made with a Friends and Family discount, or purchased at the employee store.