Warranty Information

Warranty

Products manufactured by prAna and purchased from prAna.com, a prAna retail store, or an authorized retailer are covered by a Limited Warranty. See Limited Warranty and Limited Lifetime Warranty – Down Outerwear for complete details.

 

Our Limited Warranties cover defects in workmanship and materials, but do not cover damages caused by accident, improper care, normal wear and tear, or the natural breakdown of colors and materials throughout time.

 

To submit a claim under our Limited Warranty click here.

3rd Party Warranty

prAna merchandise purchased at independent department stores and dealers must be returned to the location where it was purchased. prAna will not accept returns for clothing purchased through second-hand shops, non-authorized dealers, or from The Renewal Workshop; accept returns of final sale items; nor accept returns due to misuse or neglect.

• Our warranty covers defect of workmanship and materials, but does not cover damages caused by accident, improper care, normal wear and tear, or the natural breakdown of colors and materials throughout time.
• Our warranty policy only covers items purchased directly from prAna.com or prAna retail stores.

For further information on the prAna return policy please visit our Returns & Exchanges page here.